Woofio Terms & Conditions

Last Updated: July 2026

Acceptance of These Terms

These Terms & Conditions ("Terms") govern your access to and use of:

• trywoofio.com and related websites

• Checkout pages, landing pages, and customer portals

• Woofio products and subscription services

By accessing our website, placing an order, creating an account, or enrolling in a subscription, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our website and services.

You represent that you are at least 18 years old and legally capable of entering into a binding agreement.

Changes to These Terms

We may update these Terms from time to time.

Any updates become effective immediately upon publication unless otherwise required by applicable law.

Your continued use of the website constitutes acceptance of any revised Terms.

Website Access

Woofio grants you a limited, non exclusive, non transferable license to access and use the website for personal, non commercial purposes.

We reserve the right to:

• Modify or discontinue any part of the website

• Restrict or terminate access

• Refuse service at our discretion

• Investigate suspected misuse or fraudulent activity

We are not responsible for temporary interruptions or technical issues affecting website availability.

User Accounts

If you create an account:

• You agree to provide accurate and complete information.

• You are responsible for maintaining the confidentiality of your account credentials.

• You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts involved in fraud, abuse, or violations of these Terms.

Prohibited Use

You agree not to:

• Violate any applicable laws or regulations.

• Interfere with the security or operation of the website.

• Upload viruses, malware, or harmful code.

• Use bots, scraping software, or automated systems without permission.

• Impersonate another person or business.

• Engage in fraudulent or abusive conduct.

Intellectual Property

All content available on this website, including:

• Text

• Images

• Graphics

• Logos

• Product photography

• Product descriptions

• Website design

• Branding and software

is owned by or licensed to Woofio and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used commercially without our prior written permission.

Product Information

The information provided on this website is intended for informational purposes only.

Woofio products are nutritional supplements for dogs and are not intended to diagnose, treat, cure, or prevent any disease.

Always consult your veterinarian if you have concerns about your dog's health or before introducing any new supplement, particularly if your dog has an existing medical condition, is pregnant, nursing, or is taking medication.

Individual results may vary.

Orders & Payment

Submitting an order constitutes an offer to purchase products, subject to acceptance by Woofio.

We reserve the right to:

• Refuse or cancel orders

• Limit purchase quantities

• Correct pricing or website errors

• Cancel orders suspected of fraud

By submitting payment information, you authorize Woofio to charge your selected payment method for:

• Product purchases

• Shipping charges

• Applicable taxes

• Subscription renewals

If payment authorization fails, your order may be cancelled.

Pricing & Availability

Prices may change without prior notice.

We do not guarantee continuous product availability.

If an item becomes unavailable after purchase, we may cancel the order and issue a full refund.

Shipping & Delivery

Orders are shipped using third party carriers.

Estimated delivery times are estimates only and are not guaranteed.

Woofio is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Incorrect shipping information

• Customs processing

• Events beyond our reasonable control

Carrier tracking and delivery confirmation may be accepted as proof of delivery.

Subscription Services

Woofio offers subscription options with recurring billing and automatic shipments.

By purchasing a subscription, you agree that:

• Your payment method will be automatically charged according to your selected delivery schedule.

• Your subscription will continue until cancelled.

• Subscription pricing may change with prior notice where required by law.

Subscription Cancellation

You may cancel your subscription at any time before your next renewal date.

To avoid your next charge, cancellation requests should be submitted at least 24 hours before your scheduled renewal.

Once an order has entered fulfillment, it can no longer be cancelled.

If your subscription has already renewed, cancellation will apply to future shipments only.

Returns & Refunds

Returns and refunds are governed by the Woofio Refund & Returns Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

User Content

If you submit reviews, testimonials, photographs, videos, comments, or other content, you grant Woofio a worldwide, royalty free, perpetual license to use, reproduce, display, publish, and distribute that content for marketing and business purposes.

You represent that any content you submit:

• Is truthful and accurate.

• Does not infringe the rights of others.

• Does not contain unlawful, misleading, or offensive material.

Disclaimer

The website and all products are provided "as is" and "as available."

To the fullest extent permitted by applicable law, Woofio disclaims all warranties, including warranties of:

• Merchantability

• Fitness for a particular purpose

• Non infringement

• Accuracy or completeness of website information

We do not guarantee uninterrupted or error free website operation.

Limitation of Liability

To the fullest extent permitted by law, Woofio shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of data

• Any damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply.

Indemnification

You agree to indemnify and hold harmless Woofio, its owners, employees, affiliates, and service providers from claims arising out of:

• Your violation of these Terms.

• Misuse of our products.

• Unlawful use of the website.

• Violation of third party rights.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Woofio operates, without regard to conflict of law principles.

Force Majeure

Woofio shall not be liable for delays or failure to perform obligations resulting from circumstances beyond our reasonable control, including:

• Natural disasters

• Supply chain disruptions

• Shipping carrier delays

• Government actions

• Internet outages

• Public health emergencies

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Woofio regarding the use of the website, purchases, subscriptions, and related services.

Contact

Woofio

Email: info@trywoofio.com